SystemsFeatured
Ticket System
Create organized support tickets with customizable panels, buttons, and automated responses for seamless staff workflows.
Interactive Panels & Routing
Deploy custom ticket panels with one-click buttons or dropdown selects. Each ticket spawns a dedicated private text channel accessible only to the ticket creator and assigned support staff roles.
Organize ticket categories (e.g. General Support, Applications, Billing) with dedicated staff ping roles.
Category routing: route tickets to General Support, Billing, or Applications.
Staff claim system: staff click 'Claim' to mark themselves as the active responder.
Custom modal forms: collect essential details before the ticket channel opens.
HTML transcripts: auto-save complete chat logs upon ticket closure.
Transcript Archives & Controls
Every closed ticket generates a standalone HTML transcript preserving messages, attachments, embeds, and timestamps. Transcripts can be archived directly to an audit channel or downloaded via dashboard.
Automated ticket archiving to designated logging channels.
Staff feedback ratings upon ticket resolution.
Cooldown limits to prevent ticket opening spam.
Slash Commands
5 available